Privacy policy

Aura Total Health may disclose information when necessary and legally permitted, including to:

• Authorized Personnel and Healthcare Providers: Our staff, clinicians, and authorized professionals involved in
  responding to your inquiry or coordinating care.
• Service Providers: Companies providing website hosting, appointment scheduling, telecommunications, SMS delivery,
  customer relationship management, technology support, and other operational services on our behalf.
• Insurance and Payment-Related Parties: Where reasonably necessary and permitted for insurance verification, billing,
  payment, or related administrative purposes.
• Authorized Referrals: Other professionals or organizations where you request or authorize an appropriate referral or
  where disclosure is otherwise legally permitted.
• Legal and Regulatory Authorities: When disclosure is required or permitted by applicable law.
• We require appropriate privacy and security protections when applicable, including Business Associate Agreements
  for service providers that handle protected health information when required by HIPAA.
• Mobile Information and SMS Consent Protection

We do not sell or share mobile telephone numbers or SMS opt-in consent information with third parties or affiliates
for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent are excluded from marketing-related information sharing. Such
information is used to administer our messaging program and may be processed by authorized messaging service
providers solely to provide communications on our behalf, not for their independent marketing.

We do not sell SMS consent records or authorize third parties to use those records to send unrelated promotional
messages.